Here we describe the practices we follow to respect the privacy of all visitors to this site. At the Willow Foundation, we have focused on implementing fair information practices that are designed to protect your privacy. This statement is made in the light of the requirements of the Data Protection Act 1998 in order to alert valued contacts to Willow Foundation’s data processing practices which will govern the processing of your data. If you have any queries about this statement please contact the Willow Foundation, Willow House, 18 Salisbury Square, Hatfield, Hertfordshire AL9 5BE or email info@willowfoundation.org.uk.

How do we collect information?

Registration is not required for you to use our site. If you are merely a visitor to willowfoundation.org.uk, we do not collect any personal information about you, except to the limited extent through the use of cookies, which are described below. However, there may be circumstances in which you choose to enquire about our activities, register with us, make a donation to us or otherwise provide us with personal information. We may also receive information about you from third parties, for example from a friend who wants to tell you about the website.

What information do we collect

The types of information collected might include names, date of birth, email address, postal address, telephone number, fax number and credit/debit card details.

Sensitive personal data

The Willow Foundation does not intentionally collect any sensitive information via this website. Sensitive personal information includes race or ethnic origin, political opinions, religious or other beliefs, trade union membership, physical or mental health, sexual life or criminal records and in some cases social security numbers or financial information. The Willow Foundation works to protect the confidentiality and security of such information it obtains in the course of business. Access to such information is limited and policies and procedures are in place designed to safeguard the information from loss, misuse and improper disclosure.
How do we use your information?

We will use your personal information to provide you with the services, products or information you have requested, for administration purposes and to further our charitable aims, including for fundraising activities. We may contact you about our future progress and activities. We may need to share your information with our service providers, associated organisations and agents for these purposes.

We may share your information with other organisations who are supportive of our aims and objectives. We only use your personal information for direct marketing purposes if we are allowed to do this by law or if we have your consent. You can change your mind at any time by contacting Willow Foundation, Willow House, 18 Salisbury Square, Hatfield, Hertfordshire AL9 5BE or email info@willowfoundation.org.uk.

Will we disclose the information we collect to outside parties?

As indicated above, we may pass your information to our service providers, agents and associated organisations, and, if you have consented, to other organisations who may share our objectives. We may also need to disclose your information if required to do so by law.
Note: The Willow Foundation does not collect or compile personal data or information obtained by this site for dissemination or sale to outside parties for consumer marketing purposes or host mailings on behalf of third parties.

How do we protect personal information?

We use a secure server when you make a donation via our website. We also take appropriate measures to ensure that the information disclosed to us is kept secure, accurate and up to date and kept only for so long as is necessary for the purposes for which it is used. Your personal information will be held on our database in accordance with the Data Protection Act (1998).
Your consent

By providing us with your personal data, including sensitive personal data such as on your health, you consent to the collection and use of any information you provide in accordance with the above purposes and this privacy statement. You also consent to our transferring your information to countries or jurisdictions which do not provide the same level of data protection as the UK, if necessary for the above purposes. If we do make such a transfer, we will, if appropriate, put a contract in place to ensure your information is protected.
Right of access

You have the right to ask for a copy of the information we hold about you (for which we may charge a small fee) and to have any inaccuracies in your information corrected.
Changes to your information

If your personal details change, please help us to keep your information up to date by notifying us by phone on 01707 259777, by email at info@willowfoundation.org.uk or write to Willow Foundation, Willow House, 18 Salisbury Square, Hatfield, Hertfordshire AL9 5BE.

Unsubscribe

The Willow Foundation gives you choices regarding the collection and usage of your personally identifiable information. If you have registered or submitted your personal information to us via willowfoundation.org.uk and do not wish to receive future communications, please call 01707 259777, email info@willowfoundation.org.uk or write to Willow Foundation, Willow House, 18 Salisbury Square, Hatfield, Hertfordshire AL9 5BE.

Third-party links

Please be aware that the willowfoundation.org.uk sometimes contains links to other sites that are not governed by this privacy policy. Visitors to our site may be directed to third-party sites for more information, such as about other charities or support services for seriously ill young people, the sites of our corporate supporters and social networking sites. The Willow Foundation makes no representations or warranties regarding how user data is stored or used on third-party servers. We recommend reviewing the privacy policy of each third-party site linked from willowfoundation.org.uk to determine their use of your personal data.

Cookies

The willowfoundation.org.uk website may use cookies. A “cookie” is technology that allows our site to store tokens of information (an ‘identifier’) in your browser used only by our site while you are on our site. Essentially a cookie takes the form of a small text file deposited on your computer’s hard drive. Cookies are not used to determine the personal identity of anyone who is merely visiting willowfoundation.org.uk.
Willow Foundation uses cookies to ensure that you can interact with our web sites successfully, to identify you when you visit our website and to keep track of your browsing patterns. The use of cookies does not give us access to the rest of your computer.
If you want to prevent our cookies being stored on your computer in future, you may do so by referring to your internet browser’s instructions. You can do this by clicking on the “Help” menu. Please note however that if you disable our cookies you may not be able to access certain services or facilities on our site and your use of our site may be restricted. Further information on deleting or controlling cookies is available at www.AboutCookies.org.

Changes to this policy

We reserve the right to amend this privacy statement. If we do so, we will post notice of the change on our website and you will be deemed to have accepted such changes. If changes to the statement are made, please note that it may take up to 30 business days before new privacy practices are implemented. Check this page periodically if you would like to monitor changes.
Further information

For more information on the extent to which this privacy statement applies, please see the Willow Foundation Legal Disclaimer.